Residential and Commercial Swimming Pool Services
If you need swimming pool maintenance, opening, winterization, closing services, pump repair, or other services we are here to take care of your needs. Our plans can be customized to fit your schedule and budget. Spend more time swimming and enjoying your pool! We service Victor, New York and the surrounding eastern suburbs of Rochester, New York.
YouTube Tutorials can be found at: youtube.com/@handyfamily
We offer contactless payment options for improved services and follow with all state and local regulations. Payments can be provided through DocuSign or online billing. Upon request, we have masks, hand sanitizer, and wipes as required.
Swimming Pool Cleaning & Maintenance
We offer weekly, bi-weekly and one-time pool maintenance schedules which include:
- Water testing and chemical balancing (total chlorine, free chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, or bromine, or salt levels)
- Vacuuming, surface skimming, and backwash filters as needed
- Empty pump and skimmer baskets
- Brush sides of the pool
- Optional filter media replacement
- DE & Cartridge filter cleaning
- Saltwater pool systems
- Ask about our clear water guarantee!!
ChemPlus certified by BioGuard - NSPI accredited
Let us maintain your pool so you have more time to enjoy it. Please contact us for pricing. Services start at $80/trip for weekly maintenance. One-time services are billed at an hourly rate. Customers located farther than 20 miles of our main location may require additional travel chargess. We are fully insured and do not require long term maintenance contracts. We do not service portable or inflatable pools.
Pool Winterization
Pool winterization is an essential process that ensures the protection and longevity of your pool during the colder months. It involves a series of steps to safeguard against freezing temperatures, debris buildup, and potential damage. Firstly, the pool water needs to be properly balanced and chemically treated to prevent algae growth and bacteria buildup. Then, all pool equipment, such as pumps, filters, and heaters, must be thoroughly cleaned and drained to prevent any damage caused by freezing water. Next, the pool needs to be thoroughly cleaned to remove any leaves, dirt, or debris that could accumulate and cause issues during the winter. Lastly, a pool cover should be securely installed to shield the pool from any external elements. Overall, proper pool winterization is crucial to preserve the integrity of your pool, ensuring that it emerges from the winter season in optimal condition for many years of enjoyment.
Inground pool opening and closing
Pool Closing Service
Included in our closing package is removal of the ladder, rails, and any other pieces for winterization. We winterize lines, pump, filter system, and heater. Winter chemicals will be added to ensure the water is ready for the next year. Lastly, the winter cover will be installed. For above ground pools, we highly recommend using cover clips and a center air pillow, especially in windy areas. Please contact us for pricing based on your pool size.
Pool Opening Service
Our standard summer pool opening service comes with removing the water and leaves from the cover, reassemble the filter and plumbing, the pool motor will be tested, primed to get the system running. We will set up all equipment and accessories. Chemicals will be added depending on your system. Please contact us for pricing based on your pool size.
We can preform water balancing and cleaning upon request. Alternative Options include:
- Cover removed by customer and chemicals supplied by customer
- Cover removed by customer and with chemicals
- Optional brushing, cleaning, and vacuuming of pool
Swimming pool in-floor cleaning systems (Paramount, A&A, Caretaker, etc.) will require additional time for closing and opening. If your pool has any of the systems, or setups like ones pictured below, please let us know in advance.
Above Ground opening and closing
We come fully prepared for whatever you may need for pool closing, winter chemicals, algaecide, tools to winterize the main drain & heater. The skimmer and return line will be plugged, and winter cover will be placed. Pictured above, the air pillow and leaf cover was placed as well.
Our crew will make sure your pool is properly closed and ready for spring. We have options for line winterization only, or cleaning services before you close your pool.
For opening services we will pump water off the cover and reconnect all plumbing and pool systems, add startup chemicals and make sure your system is running. Our company can assist with pool opening even when the cover is full of leaves.
We are locally owned and fully insured. Customers located farther than 25 miles of our main location may require additional travel charges. We do not service portable or inflatable pools.
Cleaning Pools closed for multiple years
Pools that have been closed for multiple years require many hours of labor and multiple visits before they are clean. Accounting for chemical costs to treat and balance the pool, the total costs can be over $500. For a pool that has been left unused, there may be parts that need replacing, such as o-rings, pump baskets, or other items. We do our best to communicate with the homeowner to make sure that they are being treated fairly.
If there are budgetary concerns, please let us know and we can give tips so you can complete the job on your own.
Below are pictures of a pool we opened and cleaned after being closed for 8 years. The process took 5 days to complete and about 9 hours of labor before the pool was back to operating condition. Watch the transition from green & dirty to clear & sparkling
The pool was full of leaves when we arrived.
Pool Leaf cleanup
The storm of 2017 left many pools with covers blown off and leaves in their pools. We performed cleanup of the pool pictured to restore it to swimming condition.
After opening and cleaning, we were able to get the leaves out of the pool and balance the chemistry
D.E. & Cartridge Filter Cleaning
Filter cleaning should not be confused with filter backwashing. A cartrige filter should be replaced every 3-4 years and cleaned after every 3-6 months of use, or annually for the greater Rochester area for optimal filter performance.
- We will disassemble the filter internals and clean the tank inside. Clean the grids to remove any oils and grease from the filter elements, then (if needed) use an acid solution to remove any calcuim buildup.
- Check the cartridges & manifolds for any holes, breaks, or signs of heavy wear in need of replacement.
- Lubricate inner o-rings with a teflon based lubricant
- For D.E. filters, they will be recharged with media
- Reseal the tank and test for proper filtration.
- Please be advised that we do not haul away the old sand
Additional charges and time may apply if replacement parts are needed.
Hayward commercial and residential systems
Pump Repair and replacement
We offer pump replacement and repair options. Many services can be performed on site.
- We offer Hayward and Pentair pumps for above ground and in ground pools
Services include:
- Motor replacement
- Pump repacement
- Pump installation
- Inquire if we have rebuilt pumps for sale.
Many of the pump repairs can be done on site, minimizing the time that the pool is down for maintenance. Material needed to install pumps may be additional, i.e. PVC and replacement of fittings. 1-3 year warranty is standard.
